Privacy Policy

Who we are

Our website address is:

Climate Action Newcastle (CAN) is a not-for-profit and non-aligned community organisation working to educate and empower the community to take action on climate change. We develop and promote climate change solutions to households, government and industry. 

What personal data we collect and why we collect it

Contact, Sign-Up & Purchase Forms

The information collected in the forms used on this website are intended and used for the purpose intended by the name of the form.

  • Contact Form information is used to reply to your enquiry.
  • Sign-Up Form information is used to enable us to send information in the form of newsletters and notifications to you.
  • Purchase Form information is used for completing the legal requirements of a purchase between you as the customer and CAN.
    Enable your purchase item to be delivered or invoice/receipt of such purchase delivered to you.
    Enable our preferred payment processor to complete payment transactions within the legal requirements.


Comments are not currently enabled or allowed on the CAN website. If and when they are enabled and allowed, the below policy item description will be relevant.

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: After approval of your comment, your profile picture is visible to the public in the context of your comment.


If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.


If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.


Who we share your data with

We do not share your personal data with third party organisations or companies. Please refer to Contact, Sign-Up & Purchase Forms (above) for information about the use of your personal data.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service.

Your contact information

Your contact information is only kept and used as per Contact, Sign-Up & Purchase Forms (above)

Additional information

Apart from personal information gathered in Contact, Sign-Up & Purchase Forms (above), no additional personal information is kept or used.

How we protect your data

Your data is protected by the use of security software attached to our site. Sign-Up data is held off-site by MailChimp.

What data breach procedures we have in place

We do not have data breach procedures in place. Using our backups to access user information, we will inform all users of any data breach.

What third parties we receive data from

This item does not apply.

What automated decision making and/or profiling we do with user data

This item does not apply.

Industry regulatory disclosure requirements

This item does not apply.